HVAC repair, replacement and maintenance questions
Straight answers about cost, timing, warranties and what a repair actually involves, for Stockton, Sacramento and Modesto homeowners.
Frequently asked
Yes. We offer 24/7 emergency HVAC service and same-day repairs across Stockton, Sacramento, Modesto and surrounding communities. If your system has gone down in the heat or in the cold, call (209) 351-6000 and we will tell you honestly whether we can get someone out that day.
It depends on the fault and the system. We charge a straightforward diagnostic fee to test the system and find the root cause, then put the exact price of the repair in writing before we start, so there are no surprise charges once work is underway.
Yes, we charge a straightforward diagnostic fee for in-person service visits. That fee covers our technician driving to your location, testing the system, and identifying the root fault. Once diagnosed, we give you an upfront written repair price before any work begins. For new system replacements and installations, we offer a free phone consultation and guidance.
A useful way to work it out, using your own money: multiply the age of the system by what you spend on repairs each year. If the total lands close to what replacing it would cost, replacement usually wins. If it is well under, the repair is usually worth doing. We can walk you through the options over a free phone consultation.
It depends on your home, so we will not put a number on it that would be wrong. The tonnage, the efficiency rating, the ductwork, the electrical work and the access all move it. We calculate those for your home, then put the exact price in writing before anything is ordered. Call us for a free phone consultation to guide your installation choices.
The standard 10-year manufacturer parts coverage, plus 1 to 5 years of labor from RB HVAC on replacements. Installations also carry a 5-year warranty from us. We will always tell you exactly which manufacturer warranty applies to the equipment you are buying.
Yes. Flexible monthly financing is available for all credit scores, including low credit or rebuilding credit, on qualifying credit. We also help customers get approved for California TECH Clean California rebates and handle the paperwork for you. Active and veteran service members get a discount off a new system installation.
Our seasonal tune-up covers ten things: air filters, the exterior condenser unit, the evaporator and condenser coils, refrigerant levels, electrical connections, ductwork and vents, the thermostat, condensate drain lines, fan and blower performance, and a full professional inspection. Most systems benefit from this at least once or twice a year, and it keeps manufacturer warranties valid.
It can make a large difference. Ductwork leaks can waste a substantial share of the conditioned air you are paying to heat or cool, and they are a common cause of rooms that never get comfortable. We inspect the runs and photograph them so you can see the fault before deciding anything.
Yes. We repair, install and maintain commercial air conditioning including rooftop units, ductless mini-splits and VRF systems, for offices, retail stores, small commercial buildings, schools and churches. We also offer preventative maintenance contracts for business customers.
We serve three main Northern California regions: the Central Valley (Stockton, Modesto, Sacramento, Lodi, Tracy, Manteca, Elk Grove, Lathrop, Turlock, Ripon, Galt), the Bay Area (San Jose, Fremont, Hayward, Oakland, San Francisco, Concord, Walnut Creek, Pleasanton, Livermore, Dublin), and Solano County (Fairfield, Vacaville, Suisun City, Benicia, Vallejo). Call us to confirm coverage for your address.
Yes. RB HVAC Inc. holds California HVAC license #1094161, and our technicians are licensed and certified to work on all types of heating and cooling systems, including the newer A2L refrigerants that legally require a certified technician to handle.
Our workmanship is guaranteed. If you are not completely happy with the work we have done, call us and we will make it right.
Still not sure? Just call.
We would rather answer your questions directly on the phone than have you guess. Transparent diagnostics, free estimates on new installations, and guaranteed workmanship.